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The 10 Most Frequently Asked Questions Since the Launch of Originauto.com

LE 02 JUILLET 2015

Since the launch of Orignauto.com, we were asked many questions. Here is the TOP 10 of the most frequent asked questions (FAQ) with our answers.

1. For whom is Originauto designed for?

For professionals of the Auto Mechanics industry . We are the only ones today in France not selling parts to individuals.

2. What would my prices be?

The discount rate depends on the popularity of the vehicle. The more the vehicle is running, the more your discount is high. So there is not a fixed discount by product family and that’s good news for your bottom line!

Peugeot 206 or Chevrolet Corvette? What car do you see most often in your garage?

A priori the 206, and it is precisely on this type of vehicle that we offer the highest discounts. Where you really need it!
For example, for the 206, you will get a 65%-discount in the brake pads reaches 65%.

Additionally, all our customers have the same discount rates, an advantage of up to 30% compared to the usual conditions of traditional distributors.

3. What type of parts do Originauto provide?

Originauto exclusively provides original parts, meaning parts or equipment which are manufactured according to the specifications and production standards provided by the motor vehicle manufacturer.

More about original parts

4. How is Originauto different?

We designed an innovative search engine that is based on the license plate of the vehicle and data from car manufacturers. Today, we are not the only ones using search by license plate but we are the first to get accurate data from the manufacturers. With this innovation, our software has the same precision that the native software of Peugeot, Opel, Renault … and allows you to instantly identify good mounts for your search parts.

Today Originauto is the only solution on the market to offer a multi-brand solution with this level of accuracy.

5. Why does Originauto not sell items to individuals?

Above all, we are  professionals, we understand this world and know where we can improve things. We also believe that the technical and technological complexity of vehicles today are making it harder for do-it-yourself repairs. Finally, selling to individuals and selling to professionals are two different types of businesses and the requirements are not the same. We offer a level of service that meets the needs of automotive repair professionals.

6. Why do I need to pay a subscription to access Originauto?

Our solution is designed for professionals and for this reason we must provide a professional level of service and information that are not free, but that allow you to save time, improve your margins, and better serve your customers .

What are these professional services you offer?

– Because we have the most accurate search engine in the market, we are able to deliver exactly the right part: no multiple delivery and between 3 and 5 parts to handle, try and return.

– In most cases we ensure same-day or D+1  delivery.

– Customers pay within 30 days of receiving the invoice.

– We have partnered with Autodata. Perfectly integrated with Originauto, you directly access to the fullest most accurate auto data in the automotive marketing industry.

7. How can I test? How to register to Originauto.com?

We offer a free 30-day trial to the Optimum level which offers you full access to our entire website. You can try our search engine, access to technical information and of course order parts. To register, simply enter your business number, you will be recognized instantly.

My 30-Day FREE Trial

8. What happens if I am not satisfied with my free trial?

If after your trial period, you are not satisfied, you have nothing to do. Your access to Originauto.com stops automatically.

9. If I order what are the delivery fees?

During your free trial period of 30 days, you will have access to the Optimum membership level meaning that delivery fees will be offered.

10. After my trial period, what are my options?

Your 30-day trial gives you access to all  the features of our website and therefore the opportunity to test for free those that will be useful for your business. After the trial period, you must choose a membership level to continue to benefit from our services: Compare offers

You also have a choice between two fee options:

– A monthly subscription fee with no obligation, that is to say, you pay month after month and you stop whenever you want.

– An annual one; in this case we offer you 2 months of free membership.

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